Configuring capacity between multiple resource groups

Eva25
Tera Contributor

In ServiceNow's Strategic Planning Workspace and Resource Management module, how can I accurately account for the capacity of a resource who belongs to multiple resource groups? For example, if a resource splits their time 50/50 between two teams, is there a way to reflect that split in the system? Can I configure the system so that each team can only assign resource assignments based on the portion of the resource’s capacity allocated to them? In this case, that would be limiting each team to 50% of the resource’s total availability.

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