Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Cost Hourly Rate and Billed Hourly Rate against all rate lines added as part of any rate model

SynOPsM
Tera Contributor

‎05-09-2025 04:57 AM

How do we define both Cost Hourly Rate and Billed Hourly Rate against all rate lines added as part of any rate model within SPM?

0 Helpfuls
  • 348 Views
1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

‎05-17-2025 02:49 AM

Hello @SynOPsM ,

There can be a difference in the rate of a resource and what actually billed to the client. This scenario would require configuration.

 

Have a Great Weekend !

 

Thank You!

Namita Mishra

0 Helpfuls