Custom Field Values Not Being Stored from Idea Portal
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2 hours ago
Hi Community,
I am working on customizing the Idea Portal and have added some custom fields to the Create/Edit Idea widget.
I have made the required changes to the widget and the values are being received correctly in the Scripted REST API. However, the custom field values are not being stored in their respective fields in the backend Idea table. While debugging, I found that the Create/Update process eventually calls the IMCreateEditIdeaDataServiceSNC Script Include. This is an OOB Script Include and is read-only, so I cannot directly modify it to map the additional custom fields.
What is the recommended OOB-supported approach to map and save these custom fields when creating an Idea? Can I extend or override IMCreateEditIdeaDataServiceSNC through the non-SNC Script Include, or is there another recommended extension point for adding custom field mappings without modifying the OOB read-only Script Include?
Any guidance on the correct approach would be greatly appreciated.
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