data and reporting
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05-19-2026 07:46 PM
While creating a new report to track the efforts spent for each demand, the report generated cannot be extracted in excel/csv, only available in pdf, is there an option to enable the excel export?
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05-19-2026 07:48 PM
share screenshots how the report is configured and where?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2026 09:41 PM
Hi @RamyaKaruna ,
Refer: Actual cost and effort calculation for a demand and demand task
In our client instance we have custom point field in demand ( also it has OOB size field) ,where we store estimated effort for each demand .
and in demand story level , we track actual effort.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti