Allocate resources over 100% without appearing as an error or overallocation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
A senior director is asking how to allocate users to 120% of capactiy without it showing as an error or overallocation. Is there a system setting that can be configured to allow this behavior?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @Erick3
Refer this KB:
KB2202525 All resources showing as over allocated for resource assignment
KB0957215 Cannot overallocate user from allocation workbench
Resource Management - Troubleshooting Guide
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti