Delete a change in Draft state for ITIL users

[riaz_mansuri]

Hi,

Currently we do not allow anyone other than admin to delete changes.

I would like the ITIL role to be allowed to delete changes if they are in a Draft state and if the change has been opened by them.

Is this possible via a UI action?

If so can someone help in telling me how to come about this?

Thanks

[Abhinay Erra · Accepted solution]

Riaz,

  this can be achieved without scripting. I will recommend to use script-less approach, as it is easy for maintenance. Just change your state in the below screen shot

Thanks,

Abhinay

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[Jon Barnes]

lol, yes this works too

[riaz_mansuri]

Thank you both - I did the non scripting method and seems to work well.

Thanks,

Riaz