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Resource Management Workspace to include demands?

ServiceNow,When will the resource management workspace include the ability to see resource assignments against demands in the resource cards/boards? The Overview Dashboard includes resource assignments against demands in all the single score widgets,...

User147276 by Tera Guru
  • 973 Views
  • 1 replies
  • 0 helpfuls

GANTT View - Hide Shadow Tasks or Expand Only to Certain Level

Hello, I've created a project that has a bunch of external dependencies.  In the GANTT view I'm hoping to either hide the shadow tasks or only expand to a certain level.  This is in the New Project Workspace Planning view.  I know in the old Planning...

Resource assignment not updating when project task dates change

We are testing Resource Management behavior in relation to project tasks and are seeing inconsistent behavior that we are trying to validate.Scenario:A resource is assigned directly to a project taskThe task start/end dates are updatedThe resource as...

Suncats25 by Kilo Contributor
  • 658 Views
  • 1 replies
  • 1 helpfuls

Resolved! Demand creating EAP Epic twice

Basically when I click on the "Create EAP Epic" (first image) UI Action link, sometimes it duplicates the Epic generated. It occurs in both Next Experience and Strategic Planning Workspace. When I create the epic, it closes the demand but it's creati...

Jo_o Pedro by Tera Guru
  • 1541 Views
  • 2 replies
  • 2 helpfuls

Exporting Status Reports

Hi, Is it possible to export the Status Report from ServiceNow into a word or PDF?

JoanneH by Giga Contributor
  • 720 Views
  • 3 replies
  • 0 helpfuls

Adding a new member to a Resource Group

I have a resource group created with an Operational Assignment assigned to the group.  It is for a weekly team meeting and is assigned for the entire year.  We have a new team member, and they have been added to the group, but the Operational Assignm...

jaguthrie by Tera Contributor
  • 589 Views
  • 2 replies
  • 0 helpfuls

Demand Task creation - Best Practice

Hello All, I would like to know if there is any OOTB feature which will create demand task automatically OR will there be any challenges if we create demand tasks using flow designer.  Thank youSunil S

Program level resource planning

Hello, Is there a recommendation on how to manage/assign project managers at the Program Level (not the Project Level)? If a project manager works on a project, they have a resource plan for that project. It seems that there are no options for resour...

"New" EPICs are not showing on CWM

Hello, This KB "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2675470" suggests that we cannot view EPICs from the new table "sn_align_core_scrum_epic" on CWM, if so how can view the EPICS that were created ? BR,Hamza.