Does Jira integration work with Kanban boards?

Dave91
Tera Contributor

Is there a way to configure SN/Agile integration to work with Kanban boards? Our current Jira integration works great with Jira scrum boards; however, when trying to configure a teams integration to point to a Kanban board we get an error: The Jira Board is of the type Kanban. Select a different Jira Board.

5 REPLIES 5

Yousaf
Giga Sage

Hi Dave,

Please refer to these links might be helpful to you,

Reaction to "Can ITSM Projects do the Kanban?"

Does anyone know how Visual Task boards support WIP limits and burn down reports?

Re: Is anyone using Visual Task Boards to do Scrum Sprints

 

 

Mark Correct or Helpful if it helps.

 


***Mark Correct or Helpful if it helps.***

Rajesh152
ServiceNow Employee
ServiceNow Employee

Hi Dave,

Can you try creating Team Integration without populating value in the Jira board field?

and Yes, the "Atlassian Jira Integration for Agile Development" app does support integration of kanban projects.

 

Please mark my comment as Answer/helpful if it helped you.
Thanks,
Rajesh

Dave91
Tera Contributor

Thanks Rajesh,

We have created and left the Jira board field/value blank in the Team integration as well and no luck.  There will be no error produced but the integration still does not work.  

For more information, what we are doing is:
We create a SN story from an incident (click hamburger then create story), the integration then (on scrum boards) creates a Jira story.  From there updates are then kept in sync between the Jira story and the SN story.

That works for scrum boards but does not work if the team is using a Kanban board.

 

Hi,

Did you have any luck with this? I am having the exact same issue with Kanban boards.

 

Thanks,

Swati