EAP Team <> Jira Project integration - need some clarification re. Teams
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51m ago
Hi,
I'm reading the docs on EAP to Jira integration and would like to understand how the EAP Team to Project mapping is supposed to work.
Team Integration Settings form • Brazil Strategic Portfolio Management • Docs | ServiceNow
The doc says "All work items under this project will be synced to this EAP team".
In EAP, if we work with Epic, Capability, Feature and Story, each EAP level is actually a separate EAP Team. My understanding is that to maintain proper structure and visibility, Epic should be assigned to Portfolio level EAP team, Capabilities to Solution Train level team, Features to ART level team and Stories to Agile Team EAP team. It seems to not be aligned with above statement.
It would be great if SN Team or anyone who already configured/implemented this integration can confirm how this works in reality.
Many thanks!
