Email log and Email client is not available on demand form for demand managers(with write access)
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2 hours ago
Email log in Activity log and Email client icon is not available on demand form for demand managers even though they have write access to the form. Email log and email client is visible only to admin users on demand form.
UI properties to view email activity is updated to be visible to demand user access.
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Demand Management
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an hour ago
which roles are mentioned in that system property?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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28m ago
it_demand_user role is added to the property. Demand manager has it_demand_user in inherited roles
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9m ago
all demand managers facing this issue or some users?
share screenshots what admin is seeing and what demand manager is seeing
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader