Export to Powerpoint "instance refused to connect" issue.
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yesterday
Hi SNOW community,
We recently upgraded our instance to Zurich, since the upgrade, I've been unable to use the "export to powepoint" add-on for SPM.
I use PowerPoint Online and sideload the manifest file each time I need to create a template (using the latest manifest since the upgrade). However, I get an error in the side panel: "instance.service-now.com refused to connect" error message (screenshot attached).
When I check the DevTools, there is also an error message in the console that says "Refused to frame 'https://instance.service-now.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' https://outlook.office365.com https://outlook.office.com"."
Has anyone come across this issue or knows how to resolve it please?? 😞
Thanks!
Kay
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yesterday
Check your instance security hardening settings
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1163640
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
