SPM Fundamentals On Demand (Xanadu) course - Issue with Project Management 3.3.1 Lab
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3 weeks ago
Hello All - I'm currently going thru the Strategic Portfolio Management (SPM) Fundamentals On Demand (Xanadu) course and on Part C of the Project Management section - Lab 3.3.1 - importing via MS Project. I do not see the "Import" button to import the file. The popup comes up and I can add the file, but no button is visible to Import. See screen shots below. I've relaunched the instance a couple times. I'm impersonating the right person...even tried to do it thru the admin user....nothing works....any ideas on how to fix this so I can move on in the training? TIA
From the Directions:
What I see... no blue Import button to click:
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Service Portfolio Management
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3 weeks ago
Hello @jmoegling725960,
This issue can sometimes occur in the SPM Fundamentals training lab when the UI page doesn’t fully load or a UI policy/script interferes with the import dialog.
Here are a few things you can try:
- Clear your cache or perform a hard refresh (Ctrl + F5).
- Try a different browser.
- If the Import button still doesn’t appear, try launching a new lab instance, as the training instances sometimes become corrupted.
You can also try importing via the following steps:
- Navigate to All > Project > Projects > Import.
- Click Choose File to select a Microsoft Project (.mpp) file.
- To import the Microsoft project as a subset of an active, existing project:
- Select Update an existing project.
- Click the reference lookup icon and select a project or task.
If none of these resolve the issue, it’s likely a lab environment problem, and you can raise a ticket through Now Learning Support.
If my response helped, please mark it as the accepted solution so others can benefit as well.
