SPM Fundamentals On Demand (Xanadu) course - Issue with Project Management 3.3.1 Lab
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yesterday
Hello All - I'm currently going thru the Strategic Portfolio Management (SPM) Fundamentals On Demand (Xanadu) course and on Part C of the Project Management section - Lab 3.3.1 - importing via MS Project. I do not see the "Import" button to import the file. The popup comes up and I can add the file, but no button is visible to Import. See screen shots below. I've relaunched the instance a couple times. I'm impersonating the right person...even tried to do it thru the admin user....nothing works....any ideas on how to fix this so I can move on in the training? TIA
From the Directions:
What I see... no blue Import button to click:
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Service Portfolio Management
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2 hours ago
Hello @jmoegling725960,
This issue can sometimes occur in the SPM Fundamentals training lab when the UI page doesn’t fully load or a UI policy/script interferes with the import dialog.
Here are a few things you can try:
- Clear your cache or perform a hard refresh (Ctrl + F5).
- Try a different browser.
- If the Import button still doesn’t appear, try launching a new lab instance, as the training instances sometimes become corrupted.
You can also try importing via the following steps:
- Navigate to All > Project > Projects > Import.
- Click Choose File to select a Microsoft Project (.mpp) file.
- To import the Microsoft project as a subset of an active, existing project:
- Select Update an existing project.
- Click the reference lookup icon and select a project or task.
If none of these resolve the issue, it’s likely a lab environment problem, and you can raise a ticket through Now Learning Support.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.