Field keeps mandatory even if set to false

[Clement Dos San]

Hello,

I hide/show fields on a catalog item, but I have an issue with somes when set them to non mandatory.
By Default, they are non mandatory.

When Decomission is selected , I hide all the fields and set those one to non mandatory

At the opposite, when Comission is selected , I show the fields and set them to non mandatory.

But the fields remains mandatory when the form is loaded.
Note that the behavior is the same when fields are mandatory = false

I am the creator ot he catalog item so I can say there is no other place where the fiields are configured, even in a script.
The name of the fields are enough particular so I pretty sure they are not used of the catalog and configured inadvertently
Thank you for the help.

[Siva Jyothi M]

Hi @Clement Dos San,

Can you try - when Comission is selected , I show the fields and set them to non mandatory. - Make the Mandatory as false for the fields(Now it is leave alone)

Please mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi M.

[Clement Dos San]

Hi @Siva Jyothi M 
I already tried but it doesn't work.
Thank you

[Siva Jyothi M]

Hi @Clement Dos San,

Can you try in both UI policies

[Clement Dos San]

As I said in my original post, I already tried in all UI policies with no success

Thank you