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Rate Model - Calculating a Rate for Specific Members

We have created a rate model that includes a group with two rates.  One person has a specific rate in the group and all others in the group have a different rate.  The image shows how we have built the rate model.  When we create a resource plan and ...

SPM Metamodel Review/Comparison

Greetings,  Reaching out as I was hoping someone might be able to share (if allowable) a class model/data model of the SPM module. The reason I ask, is because my team and I are trying to currently understand where some overlap may be between some of...

time_card reports for standard users

I am looking for suggestions on how to get a report or dashboard widget to a large group of "regular" users. The report would allow the user to see their own time records for a specific category for the entire year.  These users will all have the tim...

How to update an empty Top Program field

We are seeing several project tasks with empty Top Program fields.  We're using Top Program to filter on a dashboard and it prevents the tasks from showing since they are empty.  When we try to update the field in a list we get a security prevents er...

Recalculation of Expense Lines

We are using Rate Models to dynamically determine the rate of individuals when they log timecards.  There are scenarios where a valid Rate Line is not yet available for the individual and the default rate which we have set as zero is returned, result...

Operational Resource Plan reporting

We have an ask to report on operational resource plans in the same way that we report on resource plans. Op plans don't have task associated with them so when the data gets added to to aggregate tables there is no task. So if we create a report on th...

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Community Alums by Community Alums  
  • 432 Views
  • 1 replies
  • 0 helpfuls

Resolved! Relationship between portfolio applications

Greetings,  I'm trying to understand the the general class types of and relationships between various ServiceNow plug-in modules. Specifically, I’m interested in understanding the dynamics between the Strategic Portfolio Management plugin, and the Ap...

Auto submitting old time sheets

Our company has had time tracking enabled for quite some time, however we just recently really started to utilize it.We have a ton of old time sheets that have never been submitted. Is there a way to auto submit all of these or remove them all easily...

Can I use Resource Management with SAFe?

Hi All, I'm wondering whether it's possible to use the resource mgmnt module with SAFe. We work as an Agile Release Train and would like to utilize Resource Management to plan work and capacity but SN docs seem to be primarily listing Projects and De...

Karol6 by Tera Contributor
  • 883 Views
  • 3 replies
  • 4 helpfuls

How to modify Burnup and Burndown chart display data

Hello, The research I've done on the community forums tell me that the burnup and burndown charts associated with the Agile 2.0 Dashboard are coded widgets. Where may I find the code that allows me to modify the data? For example, I want to display t...

TerryC03 by Tera Expert
  • 768 Views
  • 2 replies
  • 0 helpfuls

Field keeps mandatory even if set to false

Hello,I hide/show fields on a catalog item, but I have an issue with somes when set them to non mandatory.By Default, they are non mandatory. When Decomission is selected , I hide all the fields and set those one to non mandatory At the opposite, whe...

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