Hello all, We are currently facing an issue of project managers wanting to share data outside of the organization are forced to use smart sheets because of licensing and access issues. Is there a solution around this with ServiceNow? Thanks.
I am trying to create a db view with one table where i want to filter out the empty fields. the purpose of db view is that we will add more tables to it later. but as of now, with single table and where clause, i m unable to get any records at all. i...
Hello all, We currently operate the Tokyo version of ServiceNow and observed the new planning console UI does not have print button/menu option. Any idea on how to activate this functionality?Thank you.
Hi All, I see a lock icon in the idea portal. Can someone please help me with its functioning? How does it work? Regards,Maloy Banerjee
Hi,I have a requirement to hide completed project task(which has state=3) on time sheet portal. for instance, this task shouldn't appear on all tasks.Firstly I tried to do it on the time card portal - task selector widget. I edited the function getR...
Hello Members, I am facing issues with 'wrong costs in cost plan' connected to resource plansWhenever the resource plan planned hours or confirmed allocated hours or changed, the corresponding cost plan is not updated properly. This doesn't happen a...
I am getting this log in resource plan logs when allocated hours are given as 0. I am wondering how 0.25 is taking by default. Please help how 0.25 is taking from system.
Hi,What is the difference between Incident and Request where these two can be used? why we go for request instead of incident?Thanks,Saravanan
Hi All , I am facing an issue with the form layout of the child table which inherits demand table where I had tried to delete one column from the table which is created by me but I stopped it in middle since it was taking too long . After that actio...
We are setting up Demand, and want our Finance Stakeholders to receive "Assessment A", and our IT people to receive "Assessment B". ServiceNow says there is no OOB way to send two different assessments within one Demand. If a write a BR and check w...
Hello, everybody!I'm running into an issue when trying to customize the oob "Qualify" stage/step of Demand Management lifecycle/workflow and looking for some help and/or advice. The business would like to make some related list items mandatory, to mo...
Good day, Our business stakeholders are considering creating a customized assessment/criteria from what is recommended by ServiceNow - demand-evaluation.pdf (servicenow.com). If they do so, what should they consider as they develop a customized asse...
I am facing an error "You do not have access to any breakdown element for the selected breakdown" for Dashboard for only one user. Everyone is able to see the elements, however only for one particular user, the error is pinned at the top. Already cr...
Hi, We need to add a Sprint Burndown chart on our customized dashboard. I used the Sprint Burndown chart under SDLC but it doesn't seem to be working properly as it always shows Insufficient Data even if the chosen team and sprint has stories with po...
Hello!I'm struggling to combine the data of requested resource hours against Allocated/Confirmed/Capacity/Availability.Very similar report could be built in Resource Report module Allocation type but we still need to have this combination on dashboa...
