How can I prevent Demand records from opening in unintended workspaces or make them read-only
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3 hours ago
Demand records are currently accessible and editable from multiple workspaces. Our objective is to restrict editing to a single designated workspace for example( strategic planning Workspace).
Is there a recommended OOB approach to:
Force Demand records to always open in the designated workspace, regardless of the entry point, or
Allow records to open in other workspaces but automatically render them read-only and prevent updates?
We are looking for the most sustainable and upgrade-safe solution.
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an hour ago
no direct way to handle this but 1 workaround
-> if user opens that record in unwanted workspace, run onLoad client script on that table and inform user and try to close the browser tab or redirect user to native home UI
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
