Hi Community,
I have a requirement in ServiceNow where we need to capture a Design Intake Assessment against a record in the Scrum Task (rm_scrum_task) table.
We are looking for an OOB approach, preferably using the existing Assessment framework, rather than creating a completely custom questionnaire/table.
Requirement
On the rm_scrum_task form, we need to provide a Related Link such as "Design Intake Assessment".
When the user clicks the link:
- A set of Design Intake questions should be displayed.
- The questions should be completed and submitted by the user.
- The submitted assessment should be associated with the originating rm_scrum_task record.
- The completed assessment/response should then be visible under a Related List on the Scrum Task.
- We need to retain the submitted responses so that they can be viewed later.
The assessment contains a combination of:
- Text fields
- Email fields
- Choice questions
- Multiple-selection questions
- Long-text questions
- Date fields
- URL fields
- Attachment requirements
The preferred solution is to avoid creating a custom assessment table if possible and leverage the existing ServiceNow Assessment functionality while ensuring that the submitted Design Intake data remains traceable to the rm_scrum_task.
Any guidance on the recommended OOB architecture/configuration would be appreciated.
Thanks!
