How do I hide fields in a table

[WeighedBrass95]

I am wanting to hide "is it a travel laptop" until "Yes" is selected in "Is this a laptop". How do I hide the field unless the condition is met?

[PoonkodiS · Accepted solution]

@WeighedBrass95 

Use a UI Policy. It handles this automatically without code.

1. Create New: Go to UI Policies and click New.

2. Table / Catalog Item: Select the table or catalog item where your fields live.

3. Short description:  Show Travel Laptop field if Laptop is Yes.

4. Set Condition: Under When to Apply, set: Is this a laptop is Yes.

5. Save: Right-click the header and click Save.

6. Add Action: Scroll down to the UI Policy Actions related list and click New.

7. Set Action:

   • Field name: Is it a travel laptop

   • Visible: True

8. Submit.

ServiceNow will automatically hide the field if the answer is anything other than "Yes".

[WeighedBrass95]

This is exactly what I needed. Thank you.

[Ankur Bawiskar]

@WeighedBrass95 

this is a simple requirement which you can achieve with either UI policy or onChange client script

where are you stuck?