How Project Task percent complete is calculated

pramodkumar
Tera Expert

Hi All,

I would like to know how the project task and project percent complete fields are updated in ServiceNow. For Project tasks, I see the field is updated as 100 when task is closed complete. Is it not calculated based on start and end date, work in progress state. what business rules will calculate percent completion and roll ups?

 

Thank you!

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @pramodkumar 

 

Check if this KB0867748  helps you.

Percent Calculation does not update when changing Planned End date values of Project Tasks (no Recal...

 

KB0963799 :Project task percent complete not changing to 100% once the project task is closed complete. 

 

Also refer: https://www.servicenow.com/community/spm-forum/project-percentage-calculation/m-p/1039431#:~:text=*%...

 

 

https://www.servicenow.com/community/spm-forum/percentage-completed/m-p/1048801#:~:text=3%20REPLIES,...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Thank you @Tanushree Maiti  for providing those links.

Does the project task percent complete is only updated when it is closed or will it be updated based on Planned Start and End date time at regular intervals? I see when project is closed, percent complete it 100, but when a project task is planned for 10 days will percent complete gets updated every day?

 

Thank you!