How to add Compose Email feature
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ā08-12-2025 11:58 PM
Hi Everyone,
i wanted to use a compose email feature in Project Workspace, si i added the attribute 'email_client=true' in the table pm_project.
Now i'm getting a button for 'compose email' but it's not working, i.e. not responding after clicking:
When i go to the Tab 'details' the it is clickable but again it is taking me to sys_email_draft table:
it looks entirely different from 'client email'.
How could i possible get into client email page here as i wish to create client email templates.
Thanks,
Kartikey
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ā08-13-2025 12:26 AM
did you configure email client templates for your table?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā08-13-2025 12:31 AM
I did and it didn't work.
Seems there is some other config for this.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā08-13-2025 03:22 AM - edited ā08-13-2025 03:26 AM
@Namita Mishra , can you help please.
