How to add members to a an Agile Project Group

Ant1
Giga Guru

I've been trying to figure out what roles are required (other than admin) that will allow a user access to edit the group member list under Agile - Project - Groups.  According to the documentation below, scrum_master and scrum_admin are the only roles required, but it doesn't seem to be working for me:

https://docs.servicenow.com/bundle/jakarta-it-business-management/page/product/agile-development/tas...

I've replicated role membership for a test user in my Developer instance to make sure there isn't an issue with my own instance and it also doesn't work for a test user granted both of those roles via group membership.  I currently have users with the scrum_master and scrum_admin role that can create the groups, but cannot modify the members for their newly created groups.

 

Thanks for any advice!

Anthony

1 ACCEPTED SOLUTION

robpickering
ServiceNow Employee
ServiceNow Employee

The Project > Agile > Groups module is restricted to people with the roles:


  • scrum_user
  • scrum_admin


Screen Shot 2017-08-18 at 12.33.13 PM.png



However, because a Scrum Agile Group is just another form of Group, you'll have to also have 'user_admin' in order to create new ones.



Hope this helps.



-Rob


View solution in original post

5 REPLIES 5

Ant1
Giga Guru

Below is the screenshot of specifically what i'm speaking about.


Screen Shot 2017-08-18 at 1.20.45 PM.png


robpickering
ServiceNow Employee
ServiceNow Employee

The Project > Agile > Groups module is restricted to people with the roles:


  • scrum_user
  • scrum_admin


Screen Shot 2017-08-18 at 12.33.13 PM.png



However, because a Scrum Agile Group is just another form of Group, you'll have to also have 'user_admin' in order to create new ones.



Hope this helps.



-Rob


Yes with those roles I can see the Groups, but I still don't have access to Modify group membership.   I used the Abel Tutor test user and created a group I called Agile Admin.   To that group i've applied the scrum_admin and scrum_user roles.   I've even added scrum_master and scrum_product_owner roles to the group to see if it makes a difference.   I can still only access the "Edit..." UI Action as an admin.


Screen Shot 2017-08-18 at 2.52.35 PM.png


Screen Shot 2017-08-18 at 2.53.45 PM.png



Thanks again,


Anthony


Rob sorry I caught your comment about user_admin after I hit post, but I guess there is no other way around granting that role?