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Demand Scoring when using Teamspases

Hello all.  We are using Teamspace and I need to calculate the ROI metric differently a teamspace.  From what I've been able to determine, ServiceNow is forcing the OOB DEMAND category and ROI metric to be used for all scoring.  Has anyone encountere...

Using Custom Tables Across Multiple Business Units in ServiceNow

In my organization, we have three distinct business units:Construction – Handles all construction-related projectsBackoffice – Manages administrative and operational functionsUpgradation of Equipment – Focuses on upgrading infrastructure, which inclu...

vs00884087 by Tera Contributor
  • 621 Views
  • 4 replies
  • 3 helpfuls

Resolved! Amount calculated on Expense line after time sheet is approved.

Hello Community,I’m reaching out for assistance regarding the amount generated on the Expense Line after timesheets are approved in the SPM module. By default, the amount is calculated using the fixed value of $50, which is defined in a system proper...

Resolved! SPM - Project Management

Hi all, About Project Management:Waterfall is the standard project type, but with Agile Development plugin it is possible to install Agile.What about Hybrid?Which is the concrete difference in the platform among the three types?In this regard I found...

Tommaso2 by Tera Expert
  • 1070 Views
  • 3 replies
  • 1 helpfuls

Link a CHG record to a PRJTASJ/PRJ?

The business would like to ensure that if a Project requires an IT change, then we can create a CHG ticket and associate the records. I have seen that the CHG form has a Project Task Link related list. From what I can see, you create one and it makes...

SPM User Roles Not Installed

I am trying to get Strategic Planning Workspace setup to view OOTB functionality. I have a developer instance running and have installed the Strategic Planning (sn_apw_advanced) and Portfolio Planning (sn_align_ws) applications. I can see Strategic P...

JessL by Tera Contributor
  • 532 Views
  • 5 replies
  • 0 helpfuls

Resolved! ACL for Demand

Hi There,Can someone help me as im currently building from my instance in which this is some of the scenarios im working on.On the User table i created a field which type is a List and reference to sys_user table where in i can select multiple users ...

win b by Mega Guru
  • 523 Views
  • 3 replies
  • 1 helpfuls