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How to perform Information Security Review in ServiceNow?

Hello everyone, Our organization has tasked us with conducting information security scans on ServiceNow. This is to ensure are we compliant with all security checks established by our information security team, aligned with our organization's standar...

Venkatesh4 by Tera Expert
  • 450 Views
  • 1 replies
  • 0 helpfuls

Resolved! Different demand assessment based on the demand portfolio

Hi,is it possible to have a different demand assessment based on the portfolio?The portfolio managers want to have a different score calculation and assessment questions.If possible, how do we need to do the setup?Thank you

annetirez by Tera Contributor
  • 699 Views
  • 5 replies
  • 0 helpfuls

Budget planing and cross-charging

We’re looking to implement a dynamic budget-planning and cost-calculation process for IT services, each with multiple parameters (e.g., region, bandwidth). The objective is to store all pricing in one place, display it in a user-friendly form (catalo...

mustaphaech by Tera Contributor
  • 440 Views
  • 1 replies
  • 0 helpfuls

Extend Timesheet Period

We would like to extend our timesheet to 2 weeks or 1 month period.  Does anyone know how we would accomplish this.  On the time sheet we have the week start and the week ends fields, but once you populate the week start field, the read-only week end...

Fields changes are not shown in history > Calendar or List

Hi Team, We have a field called as "Total Budget", it's coming from table "planned_task".  This field is being used on other tables like dmn_demand or pm_project or pm_program. Whenever changes are made to this field, we can see the changes on the No...

Missing Resource Management Workspace overview dashboard

Hi, As per this article - Using Resource Management Workspace, Resource Management Workspace overview dashboard should be the landing page, when user navigates to Resource Management Workspace: However, in our Client instance, the behavior is, it lan...

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Atish3 by Tera Contributor
  • 574 Views
  • 4 replies
  • 0 helpfuls

Add Agile Phase

I am using the Xanadu version of SPM and I don't see the same options as what's shown in the SPM optional Agile lab.  I selected the Execution Type of Hybrid. 1) In the SPM Fundamentals course. In section TCO3502 "Plan your hybrid projects" of the op...

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debraahandl by Tera Contributor
  • 337 Views
  • 1 replies
  • 0 helpfuls

Add new custom field on Create Rate Line.

We are trying to add a new custom field Billing Rate in Rate model Line table and that should be available in Create Rate Line form also while creating a new rate line. But couldn't find from where the page is appearing and not able to add a field.th...

Neha_01 by Tera Contributor
  • 356 Views
  • 2 replies
  • 0 helpfuls