How to configure the Functional currency field?

diana felipe
Tera Contributor

Client Need: Financial reports must be submitted in MXN, even if the projects are in USD or other currencies.
I noticed that I need to change the Functional Currency field to MXN. My user is located in Mexico. However, I can't get the currency to change in the Functional Currency field.

2 REPLIES 2

Rafael Batistot
Kilo Patron

Hi @diana felipe 

 

May you try check the Company record

 

  • Navigate to the Company table (core_company)
  • Ensure the Default Functional Currency is set to MXN for the company your project belongs to.

kaushal_snow
Mega Sage

Hi @diana felipe ,

 

The Functional Currency is tied to the system reference (or base) currency, driven by the instance locale and is essentially informational (read only) on the Cost Plan form, meaning you can’t change it per project to MXN just because a user is in Mexico; instead, you use the Entered Currency field (or the multi currency feature) to input amounts in a different currency, and the system converts them internally to the functional currency...

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/