How to disable Project workspace both Next Experience and Classic Workspace

Knight Rider
Mega Guru

‎02-11-2025 07:23 PM - edited ‎02-11-2025 08:25 PM

Greetings All,

We would like to disable Project workspace both  Next experience and Classic workspace for all our users temporarily for sometime (couple of months) .
 We do not want to deactivate/Uninstall the project workspace application.
The access to workspaces need to be completely disabled temporarily for some time.

 Please advise.

 

Thanks,

-Vinay.

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Community Alums
Not applicable

‎02-11-2025 08:25 PM

Hi @Knight Rider ,

Without Deactivating or Deleting the records you cannot hide or Disable a Workspace unfortunately.

 

Please follow the steps :

    1. Go to the record : https://<instance_name>.service-now.com/sys_ux_experience_category.do?sys_id=afb4e3e173322010f0ca1e6...
    2. From the related list : "UX Application Category M2M" open the list in new window
    3. Open the records from (i) icon in new window
    4. Take a backup of these records
    5. Delete the records
    6. Logout and login to the instance
  • Wait for 15-30mins to get the changes reflected.

Referred from : https://www.servicenow.com/community/itsm-blog/hiding-workspaces-from-header-menu-in-next-experience...

 

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