Gant view for demand and projects
Does ServiceNow have a Gantt view I can pull that shows all active DMNDS and PRJ to see where we have collisions?
Forum Posts
Three tiered Catalog Item structure - Critical viewpoints
When I first started my ServiceNow journey, one of the hardest concepts to wrap my head around was the 3 record layers of an executed Catalog Item: Request Item, Catalog Task, and Request. I've only had the privilege of working for two ServiceNow cu...
Resolved! Cannot assign Resources to Project
I am using Resource Management to allocate approved resources to the Project. I am not sure what I am doing wrong.But I've created a Resource plan with specific resources and got them approved.Created project tasks. But when I impersonate the assigne...
Linking between an incident/service request and Agile user stories?
I would like to know whether we have a option to convert a incident or a service request to a Agile user story?Or can we refer or link them to a story?
Instance Post Upgrade Check
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
What is generating this error: Group Resource cannot be Empty. Add a valid group to the Resource Plan
I am playing around with project, project task, and resource plans.I am getting this error message on the screen when updated project tasks.Group Resource cannot be Empty. Add a valid group to the Resource PlanThe group resource field is filled in. ...
Resolved! Assignment Group Merging
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
HeQuestions in regards to Demand Management
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
Closed Complete Project Tasks showing as Active
We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Product vs Service catalog
Hi,what is the Purpose of product catalog? why it is used in servicenow?what is the difference between product catalog and service catalog?Thanks Saravanan
Creating an invoice - project
I'm searching for a way to create an invoice for a project. Is it possible to create an invoice in ServiceNOW for a project? For example, the project may have consisted of strictly labor. How could I generate an invoice for a project and charge a cus...
Resolved! Auto create monthly incident/request on Incident Table
Hi,Is it possible to automatically create an Incident every month in the Incident table. We have a requirement to automatically create an Incident for the service desk team every month (to remind them to send comms).This would be good to create from ...
Way to allow a feature_user role to add comments to an Enhancement record?
We are trying to get our operational customers more involved in using ServiceNow, but they aren't mature enough to be Product Owners. The feature_user role works fantastic aside from one thing...they cannot add comments to the Enhancements - at am ...
Resolved! Comparison between ServiceNow PPM and MS Project
Hi, I need to compare ServiceNow PPM with MS Project.Could anyone help me with this, please??.Thanks. Regards,Edu.
Resolved! Visual Task Board - vtb_task table Private tasks to be visible to the user
Hi All,Could any one of you please help me on the below query?I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what cha...