How to hide the New button in the Teams related list for non-admin users on Service/Service Offering

[muskanattar]

Hello Community,

On the Service and Service Offering records, there is an OOTB related list called Teams.

In this Teams related list, the New (and Edit) buttons behave as follows:

• For admin users, the New and Edit buttons are visible and records can be created/edited as expected
• For non-admin users, clicking the New button opens the record in read-only mode

Our requirement is to hide the New (and Edit) buttons completely from the form UI for non-admin users on the Service and Service Offering tables, instead of showing the button and opening a read-only form.

What we have tried:
• Implemented Omit Rules on the related list, but the New button is still visible
• Checked form-level configurations, but could not suppress the button

Requirement:
• Hide the New buttons in the Teams related list for non-admin users
• Apply this only on Service and Service Offering forms

Could you please advise:
• Whether this behavior is controlled via ACLs, UI Actions, Related List properties, or OOTB CSDM logic
• The recommended technical approach to hide these buttons at the form / related list level.

Any technical guidance or best practices would be appreciated.

Thank you.

[Tejas Adhalrao]

Hi @muskanattar  ,

 just use this  script 

!gs.hasRole('admin')

[muskanattar]

Hi @Tejas Adhalrao ,

I checked with below script but still same behavior.

var answer = true;

if (!gs.hasRole('admin')){

    answer = false;

}

[nayanmule]

You need to declare it as  if(!gs.getUser().hasRole('admin')) .

Thanks

[nayanmule]

Hi @muskanattar ,

I think the way you have declared in the line number 2 seems incorrect.
You can just user var user = gs.getUserId(); this would be sufficient to get the current logged in user details.

Thanks,

Nayan

If my response has helped you ,kindly mark it as helpful and accept the solution.