How to hide the New button in the Teams related list for non-admin users on Service/Service Offering

[muskanattar]

Hello Community,

On the Service and Service Offering records, there is an OOTB related list called Teams.

In this Teams related list, the New (and Edit) buttons behave as follows:

• For admin users, the New and Edit buttons are visible and records can be created/edited as expected
• For non-admin users, clicking the New button opens the record in read-only mode

Our requirement is to hide the New (and Edit) buttons completely from the form UI for non-admin users on the Service and Service Offering tables, instead of showing the button and opening a read-only form.

What we have tried:
• Implemented Omit Rules on the related list, but the New button is still visible
• Checked form-level configurations, but could not suppress the button

Requirement:
• Hide the New buttons in the Teams related list for non-admin users
• Apply this only on Service and Service Offering forms

Could you please advise:
• Whether this behavior is controlled via ACLs, UI Actions, Related List properties, or OOTB CSDM logic
• The recommended technical approach to hide these buttons at the form / related list level.

Any technical guidance or best practices would be appreciated.

Thank you.

[muskanattar]

Hi @Ankur Bawiskar ,

I checked the ACLs and there is no restriction coming from them.

The Edit button is correctly hidden for non-admin users (no omit script or roles has added for edit button)
However, the New button is still visible.

[Ankur Bawiskar]

@muskanattar 

You should be able to hide New button using either of these approaches

1) List control -> New roles OR Script in Omit new condition

OR

2) Table.None CREATE ACL on that related list table , ensure non-admins can't create. In roles section add admin role

Did you try 2nd approach?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[muskanattar]

Yes correct,  even after giving admin in New roles it's still showing for non-admin?