How to install SPM in my refreshed PDI (Xanadu?

[Petter-B]

I have just refreshed my PDI and when trying to install SPM I am prompted to go to Store and purchase the Module.  The plugin that is prompted is sn_align_snow_int.

Running on Xanadu.. 

Any hints?

[Thomas Berge]

I installed it on a Xanadu demo instanse recently without any issues

[Andreas Gutzwil]

The problem is not releted to Xanadu. It is releted to the Portfolio Planning version. Versaion 8.2 has the issue. older version (on Washingon) are working but If you try to install the current version on Washington same issue with the plugin

[phil_bool_unifi]

From a Xanadu instance, you see two available versions of Strategic Planning, and three versions of Portfolio Planning.  
All 5 product versions are unable to install.  Clearly a dependency has been incorrectly added to the app because the 'an_align_snow_int' app it's asking for is part of the package that this should be installing. 

I've not had a customer production instance I can test this on yet - I've done successful installations on Washington in the last month - but if this issue affects those too, it's going to be a big deal!

[FGS]

Same issue here.

Error installing Portfolio Planning and Strategic Planning.

?

Statistics for: Demo Server @ dev203116.service-now.com:80 at: Wed Oct 02 03:08:28 PDT 2024 (Refresh)
Connected to cluster node: app130178.ord191.service-now.com:dev203116002
Build name: Xanadu
Build date: 09-01-2024_1853
Build tag: glide-xanadu-07-02-2024__patch1-08-24-2024
Instance name: dev203116
Instance ID: 2b21b0a91b92799c39a54089bd4bcbc6
Node ID: 69eb1971bd5fed60cb003d7debca4d9c
Instance State: ONLINE
IP address: 10.158.130.178
MID buildstamp: xanadu-07-02-2024__patch1-08-24-2024_09-01-2024_1853

[phil_bool_unifi]

This doesn’t appear to be affecting all instances. If you had Strategic Planning, PPM Standard or portfolio planning installed in the instance before upgrading to Xanadu, you seem to be fine to update. However, with all the ending and recreating of instances that’s been happening recently, this is certainly affecting a lot of us!