Hi Everyone, I've been wondering if the Expense Line gets processed manually by a certain user or is it done automatically by a specific action on demand/project. Have been doing research and now I understand the functionality before and after it's p...
Hello, Does anyone know the logic behind how 'Score' is calculated (or where I can find this code) in the Assessments tab on the demand form? I know that there is a hierarchy of how assessments: Metrics < Categories < Type, but I'm not seeing how the...
Hello, Wondering what exactly a collaborator can do when they are added to a demand? ServiceNow docs say that any user can be a collaborator and can edit the demand - do they need to have the demand user role? Can they edit demands when it is past th...
I'm trying to send email notifications to the stakeholders when a project state changes but am not getting any notifications to go to the Stakeholder. If i add myself to the User, I get a notification.I'm using the 'dmn_m2m_demand_stakeholder' table ...
I've been asked to create a simple report that lists all active projects in a portfolio (pm_project) along with the latest executive summary and status date from the project_status table. Since reports do only full joins, I believe this needs to be d...
Curious to know if anyone is using 'On Hold' or 'Deferred' states for Project. If so, what OOTB states are you mapping those to? We had those states in place, but with one of the upgrades (I believe London) - selecting one of those states now results...
The Related List for Requirements Functionality is very basic. The documentation is marginal at best. There are three fields for a users to be assigned, Source, Owner, and Assigned to. How are other companies defining and using each of the Users ...
Hello, I am trying to see an Agile Group created in the Agile Board, and I have checked and compared with the ones existing but I cannot figure out why I do not see my newly created group in Sprint Planning. Any help appreciated Thanks
When approval status is set to 'requested' manually on project task , approval should go to project manager, I have written a business rule to generate a approval: var app = new GlideRecord('sysapproval_approver'); app.initialize(); app.sysapproval ...
Hi, Once story is completed and deployed to production. for some reason if we get any issues or the story which got deployed to production is not working as expected. How do i relate an incident and attach to the story. Can anyone please suggest ...
VTB Cards currently do not allow you to sort the cards within a vertical lane by any of the variables. Shows the ability to filter but not to sort. I would like to sort by a variable such as planned end date or planned start date. Also if you were...
I would like to change the color of the band lets say if status is green, the color would be dark green instead of green or yellow would appear like orange(amber). Can someone please tell me where is the code of this page? Thank you.
We've looked into the functionality described in this blog: https://express.servicenow.com/support/setting-child-tasks-using-templates/ It sounds exactly what we need to create scrum tasks from a story template. However, when we apply the templat...
Hello, Please help me. I am setting up this Reference Qualifier on table Story for field Epic. Epic is a reference field referencing table Epic. I set up this first: javascript:'stateNOT IN3,4^EQ^' + ScrumSecurityManager.getStoryDotEpic(current) and...
Hi, What are the questions we can ask to client/customer for requirement gathering. E.g - If I have to gather requirements from customer what questions should I ask to them. Thanks.
