HR Group Approvals based on locations
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05-26-2025 05:49 AM
Hi I have a requirement where the Approvals should be triggered to certain group members based on company and location .Example
We have a group and certain members of that group should receive approval request based on location and company Id.
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05-26-2025 05:57 AM
so what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-26-2025 06:07 AM
I started my solution design with creation of decision table with inputs as Location ,company Id ,Group and output as List of Users .But how I will I pass the group through flow designer as its not an input on HR case table. how will i ensure that it will pick HR manager Group for the first approval activity and Board Approval in the next activity