HR Group Approvals based on locations

vandanasaluja
Tera Contributor

Hi I have a requirement where the Approvals should be triggered to certain group members based on company and location .Example 

vandanasaluja_0-1748263638094.png

We have a group and certain members of that group should receive approval request based on location and company Id.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@vandanasaluja 

so what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I started my solution design with creation of decision table with inputs as Location ,company Id ,Group and  output as List of Users .But how I will I pass the group through flow designer as its not an input on HR case table. how will i ensure that it will pick HR manager Group for the first approval activity and Board Approval in the next activity