I cannot confirm allocation of resource assignments in Resource Management Workspace

jordimsant
Tera Guru

I am trying to confirm the allocation of some resource assignments that I have done through Project Workspace, but when I enter Resource Management Workspace I find myself in this situation:

jordimsant_0-1727711956063.png

In order to allocate the hours, the resource status cell should appear editable, but I cannot edit despite my user has admin and resource_manager roles. If I look at ServiceNow articles, the grill should be show like this:

jordimsant_1-1727712060467.png

As I said, resource status field should be editable, and each FTE cell should too. Anybody nows what am I doing wrong?

 

 

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Karlie  & @jordimsant 

Please check - the ones which are user assignments they are editable. 

The ones where assignment is by group - for them, the user assignments are not editable.

 

Hope this answers the questions. if it does, please mark the response as correct answer.

 

Thank You!

Namita Mishra

View solution in original post

10 REPLIES 10

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Karlie  & @jordimsant 

Please check - the ones which are user assignments they are editable. 

The ones where assignment is by group - for them, the user assignments are not editable.

 

Hope this answers the questions. if it does, please mark the response as correct answer.

 

Thank You!

Namita Mishra