Idea management
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12-06-2023 11:07 AM
Hi, We have noticed some conflict in the ServiceNow docs Vancouver release.
I feel the above table should have the Idea portal way of submitting Ideas instead of legacy as it is mentioned in the below link to avoid the confusion.
Thanks
Bhagyalakshmi

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12-06-2023 11:44 AM
Hi @Bhagyalakshmi1 ,
Hope you are doing well.
Actually some companies want to create idea via catalog item in the employee portal as they request for other things. This reduces their employees' training curve...
Having said that, I completely agree that idea portal should be mentioned to create the idea.
I have communicated to the team.
Thanks for your suggestion & sharing both the links. Appreciate !!
Thank You!
Namita Mishra