Resource Management – ​​Create a daily allocation

daikhi haithem
Tera Expert

Hello, I'm working on a popup that can help me create allocations for a resource for a one day and make them recurring from a resource plan. I've developed a business rule that creates the records correctly in resource allocation and resource allocation daily. However, the issue is that after I submit them, the resource availability on the allocation workbench remains unchanged. For example, if I allocate a resource with an availability of 40 hours, it still shows as 40 hours after allocation. Do you have any suggestions for a good approach to correct this?

2 REPLIES 2

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @daikhi haithem ,

Thanks for sharing the query with community.

"popup that can help me create allocations for a resource for a one day and make them recurring from a resource plan." - can you please clarify what is the business use case for this? 

 

Thanks,

Namita Mishra

daikhi haithem
Tera Expert

Enable resource managers to allocate resources on a daily basis from a confirmed Resource Plan by providing a popup. This includes the ability to select users, create recurring allocations for specific day , specify start and end dates, configure allocation options, and generate daily aggregate records