In Digital Portfolio Management workspace, can the service offering's KPI roll up to service level?

Lisa71
Tera Contributor

In Digital Portfolio Management workspace, can the service offering's KPI roll up to service level? Is it OOB or we have to update the UI builder? Thanks. 

4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

Hi @Lisa71 ,

 

According to my knowledge, the service offerings within a single business service / technical service will roll up to the associated service.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Lisa71
Tera Contributor

great. How to ensure it's rolled up to service? Thanks. 

Hi @Lisa71 ,

 

Have you ensued to do the mapping according to CSDM?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Lisa71
Tera Contributor

I added the "dpm:service" breakdown to the KPI group and the inside indicators. However, it only displays on the service offering details->run page, not in the service details-> run page.