How to update the Virtual Agent Launcher Icon in Employee Center? See screenshot. 

I see "All done! Is there anything else I can help you with? " at the end of NOW Assist VA conversation, however I can't find this message anywhere (any topic, closing message, etc). Where is it coming from?

Now Assist Virtual Agent chat bot will search KB first or topic first? Thanks. 

What's the rationale and where to view which search application will be used for a scenario? For example, after enabling virtual agent, a new search application is created automatically and will be used as the default search application for employee ...

After enabling Now Assist virtual agent, a new search application is created automatically as the default one, with the default search profile and search sources. So the existing search source for catalog item and KB has been changed, and the search ...