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Issue with CWM Space Access Request

pramodkumar
Tera Expert

When a cwm task is assigned to a user who is not part of the space, a notification is sent to space owner to grant or deny access (OOB). When clicked on grant, a email is sent to ServiceNow and there is flow "Email Flow for Approve CWM Space Access Request" that gets triggered. The flow updates target record in "sn_cwm_space_access_request" table to approved and then nothing happens. Is this expected? Will user gets role or do we need to customize

 

 

Thanks! 

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