ITSM & SPM Together (one Workspace or Dashboard)

[aruscitti]

Dear all

I'm CIO and and a 40 people in my group. the people has ITSM and/or SPM module.

Actual i used the Porfolio Planning WorkSpace and Service Operation Workspace to following the activities.

Montly i have the meeting with different groups , for example IT Operation & Infrastracture, IT BI & Big Data etc...

I would like to have a single control point where I can see all their progress by group and by individual user

Do you have idea or some suggestion to create this control room ?

Do you have some exmple dashboard or workspace?

Best Regards

Andrea

[Tanushree Maiti]

Hi @aruscitti 

You can explore this Workforce Optimization for ITSM feature , if it helps you.

https://www.servicenow.com/docs/r/it-service-management/workforce-optimization-for-it-service-manage...

[fknell]

Hi @aruscitti,

There are a few executive dashboards that consolidate data from various workspaces across the platform. It might be worth checking them out. 

For more details you can look into the docs: Executive dashboard overview 

Hope this helps!