Make field read only for mobile App.

shiva_dixit
Kilo Contributor

Hi All ,

 I need to make field on request Change as read-only for mobile app. I am trying  this with UI Policy.This does not seem to work. Kindly help with your inputs.

Thanks.

Regards,

Shiva.

8 REPLIES 8

Apeksha Joshi
Kilo Guru

Hi there ,

you can try screen UI policies , Screen UI policies are similar to the UI policies that are used on forms in the instance, but screen UI policies are designed for the mobile app.

form more deatails please follow this link :

https://docs.servicenow.com/bundle/orlando-mobile/page/administer/tablet-mobile-ui/concept/sg-screen...

Hope this Helps !

Mark my answer correct and helpful based on impact.

Regards,

Apeksha

shiva_dixit
Kilo Contributor

Hi Apeksha ,

  Thanks for your help, But i Scrren UI Policies do not enable me to make field read only , since UI Policy rules have onmy two option 

a) To set Visibility

b) To Make mandatory

 

Also Screen UI Policy  does not allow me to use Script. Kindly help if somehow i can modify it for setting the field to read only.

 

Thanks.

 

Regards,

Shiva.

Mahesh Kukar Mo
ServiceNow Employee
ServiceNow Employee

Hi @shiva.dixit@infosys  ,   were you able to figure out the solution for this? I also have the similar requirement.

Thanks!