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‎02-15-2022 06:52 AM
Hi there,
I would like a suggestion for the tool to be used for the management of resource holidays.
I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource report does not give true data as the resource is available for 16 hours less than the truth.
Do you have any suggestions?
Solved! Go to Solution.
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‎02-18-2022 06:21 AM
Hi
The following article explains how to create and manage holidays. Please read the article.
Resource Capacity in Resource Management
If my answer was able to solve your query please mark it as Helpful & Correct.
Thanks,
Abhinay Kumar Nandagiri.
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‎02-15-2022 07:11 AM
Are you looking for something to integrate or just for ready software? Basically you can type what are you looking for in Google and you will get plenty of apps. Afterall - you have to test it and check if it meets your requirements.
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‎02-18-2022 02:12 AM
We are looking for a standard ServiceNow tool that allows us to manage the holidays of individual resources.
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‎02-15-2022 08:46 AM
You can use Resource Operational Plan to do those things.
Please mark as correct answer if I helped you.
Thanks
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‎02-18-2022 02:14 AM
Unfortunately, this tool does not work, because if I enter 8 hours of holiday, it makes me allocate resource plans for the rest of the day (consider 24 hours) and if I enter 24 hours of holiday, I would have the initial problem on the resource report of having fewer hours available than in reality.
