Missing Fiscal Periods - months

PavelP
Mega Sage

Hello,

 

in our instance, we noticed an error after generating Fiscal Periods for Future years. For some reason, the duration of some months were prolonged, and couple of months were missing. 

I was trying to figure out how to replace the Months that are missing since the 'New' button is disabled on the fiscal_period table. Creating new ones from other records using 'Insert and Stay' generates the record, but technical fields like 'Fiscal start date time' remains empty, so that doesn't feel like a correct solution.

Is there a way to use the 'Generate' option to create just the missing months? Right now, trying to generate over existing records gives me an error.

 

Any help would be appreciated

Best regards

Pavel

1 ACCEPTED SOLUTION

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi Pavel,

 

It is not expected to have missing Month, something unexpected issue. 

I would suggest to delete all newly create Fiscal Period records, Year, Quarter & Month and try to generate it again.

 

Yogesh

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1 REPLY 1

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi Pavel,

 

It is not expected to have missing Month, something unexpected issue. 

I would suggest to delete all newly create Fiscal Period records, Year, Quarter & Month and try to generate it again.

 

Yogesh