Missing Resource Management Workspace overview dashboard

Atish3
Tera Contributor

Hi,

 

As per this article - Using Resource Management Workspace, Resource Management Workspace overview dashboard should be the landing page, when user navigates to Resource Management Workspace:

 

Atish3_0-1746629067656.png

However, in our Client instance, the behavior is, it lands on "My Resource Cards" view and I can't find the RM WS Overview dashboard at all.

 

Any suggestions?

 

Regards,

Atish Shah.

4 REPLIES 4

Mark Manders
Mega Patron

Check on the plugins to see if they are all up to date. Also: the doc is on Xanadu. Is that the version you are on?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Carina Hatfield
ServiceNow Employee
ServiceNow Employee

Dashboards are new with the May store release so make sure you have that as it just GA'd.  

Carina Hatfield
ServiceNow Employee
ServiceNow Employee

More information:

May 2025

Please review ServiceNow's May 2025 release Product Documentation for Strategic Portfolio Management.

For details about the CWM Yokohama release: CWM Delta Deck for May 2025 Release.

Key Highlights include:

  • Now Assist for SPM - Write Planning Items
  • Scenario Planning for Financials
  • Dashboards for SPW & RMW
  • Introducing Now Assist for CWM

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hello @Atish3 ,

Thanks for contacting the community.

 

This feature is available with the "Resource management Workspace" (App id: sm_rm_ws) plugin v5.1.0

Your post gives me a feeling that plugin version is not v5.1.0.

 

Using the admin role, please update the plugin. 

All -> System Definition -> Plugins

Then search for Resource management Workspace(App id: sm_rm_ws) 

You may get the screenshot something similar to below one where you can see your current version & the latest version (5.1.0)

Screenshot 2025-05-13 at 10.13.29 AM.png

 

Key Highlights of this plugin version are shown in below screenshot and this is the doc link as you have already mentioned in your post.

 

Screenshot 2025-05-13 at 10.18.58 AM.png

 

Hope this answers the query and if it does please mark it as correct answer to help me & everyone in the community.

 

Happy SPM Learning !!

 

Thank You!

Namita Mishra