Missing Resource Management Workspace overview dashboard

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05-07-2025 07:46 AM
Hi,
As per this article - Using Resource Management Workspace, Resource Management Workspace overview dashboard should be the landing page, when user navigates to Resource Management Workspace:
However, in our Client instance, the behavior is, it lands on "My Resource Cards" view and I can't find the RM WS Overview dashboard at all.
Any suggestions?
Regards,
Atish Shah.
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05-08-2025 12:54 AM
Check on the plugins to see if they are all up to date. Also: the doc is on Xanadu. Is that the version you are on?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-12-2025 05:13 PM
Dashboards are new with the May store release so make sure you have that as it just GA'd.
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05-12-2025 05:52 PM
More information:
May 2025
Please review ServiceNow's May 2025 release Product Documentation for Strategic Portfolio Management.
For details about the CWM Yokohama release: CWM Delta Deck for May 2025 Release.
Key Highlights include:
- Now Assist for SPM - Write Planning Items
- Scenario Planning for Financials
- Dashboards for SPW & RMW
- Introducing Now Assist for CWM

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05-12-2025 07:26 PM - edited 05-12-2025 07:29 PM
Hello @Atish3 ,
Thanks for contacting the community.
This feature is available with the "Resource management Workspace" (App id: sm_rm_ws) plugin v5.1.0
Your post gives me a feeling that plugin version is not v5.1.0.
Using the admin role, please update the plugin.
All -> System Definition -> Plugins
Then search for Resource management Workspace(App id: sm_rm_ws)
You may get the screenshot something similar to below one where you can see your current version & the latest version (5.1.0)
Key Highlights of this plugin version are shown in below screenshot and this is the doc link as you have already mentioned in your post.
Hope this answers the query and if it does please mark it as correct answer to help me & everyone in the community.
Happy SPM Learning !!
Thank You!
Namita Mishra