Fields changes are not shown in history > Calendar or List

[Akash Srivasta2]

Hi Team,

We have a field called as "Total Budget", it's coming from table "planned_task".  This field is being used on other tables like dmn_demand or pm_project or pm_program.

Whenever changes are made to this field, we can see the changes on the Notes >activity section for Demand and Project.

But, when we make changes on the program form, the field changes are not shown in the activity. It also not presents in the history > Calendar OR Lists.

Please let us know what we need to check for this issue.

Thank You.

[Shree_G]

Hello @Akash Srivasta2 ,

Similar issue has been addressed in below article, hope it heps:

https://www.servicenow.com/community/developer-forum/enable-activity-stream-for-cmdb-ci-comm-table/m...

[Akash Srivasta2]

Hi @Shree_G,

At the table level, audit is enabled. We also tried enabling the audit at field level, still, after enabling audit, the updates were not getting reflected.

Also, It works perfectly on other forms, only when creating/updating Program, it does not reflect the updates for that field.

thanks.

[Shree_G]

@Akash Srivasta2 ,

Use inclusion list to have audit enabled for a specific field :

1. All > System Definition > Dictionary

2. Locate Table "pm_program" and corresponding field on the same table "Total Budget" and open a record.

3. Click the related link titled Advanced view to display additional fields associated with the record on the form to show the "Attributes" field.

4. Once the record opens, click into the Attributes field. If this field currently has no text populated, simply add the text 'audit'. If there is already text in the field, add the following to the end of the current text (including the leading comma) found in the textbox: audit 

5. Update.

6. If you find "no_audit" in the attributes, clear it and write 'audit'. Update.

[Akash Srivasta2]

Hi @Shree_G ,

In the attributes field, we tried audit=true, but still it did not work.

Thanks,

Akash Srivastav