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08-29-2023 05:00 AM - edited 08-29-2023 05:08 AM
Hi,
Currently we are in Utah version. I have a record producer which has variables and MRVS with 5 variables in it. Once the record producer gets submitted, the task record gets created in table with all the variable values including MRVS values but in service portal page the MRVS value is not showing. It's giving the below message,
There are no variables associated
I have verified UI policy and client scripts and sp-variable-editor widget. I couldn't see any issues.
could someone help me to resolve this issue?
Thanks,
Solved! Go to Solution.
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10-15-2023 11:36 PM
MRVS wont work for non task based records. We need to customize the sp-variable widget.
Regards,
Suresh
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08-29-2023 06:35 AM
@Community Alums
This happens if variable editor is not associated to the target table, You can refer to the following articles
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538779
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715845
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08-29-2023 06:42 AM
Thanks Sai,
Added variable editor it showing the MRVS in form but it not displaying submitted/filled variable values It showing "no record to display"
Thanks,
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08-29-2023 06:44 AM
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08-29-2023 06:56 AM
Can you refer to this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714206