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Mystery choices in field

Susan Davidson
Tera Guru

In the project phase field there are 5 choices listed.

3 of them we want to keep

2 of them we don't.... but they don't exist anywhere

 

SusanDavidson_0-1749530771827.png

We want to get rid of "CXO Queue" and "PMO Queue"

 

They don't exist in the configure choices

SusanDavidson_1-1749530837529.png

 

Not in choices 

SusanDavidson_2-1749530879802.png

 

No dictionary overrides

 

Not in the sys choice list

SusanDavidson_3-1749531007467.png

 

 

No scripts or business rules that contain cxo or pmo...

 

Where on earth else could those values be coming from.

6 REPLIES 6

@Susan Davidson 

any script is adding the choices using g_form.addOption()?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Nope - i've looked through client scripts and  business rules, nothing adding it there 😐