Need email client template for Demand workspace

RishabhB
Tera Contributor

Dear Community Experts,

 

The requirement is to be able to send an email from a Demand record inside Portfolio Planning Workspace > Planning Item on click on Compose Email.

I've setup Email Client = true in "sn_align_core_demand" table and created an Email Client Template for the same table. I can still see a create email draft template with save button which is not the same as I have designed

Could you please guide me on this?

5 REPLIES 5

RishabhB
Tera Contributor

I got a solution using below article-

https://www.servicenow.com/community/sysadmin-forum/compose-email-table/td-p/2573852/page/4

 

Any other solutions you feel better are welcomed and highly appreciated.