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How can I get a report of project baselines against actuals?

We have been using the project application for quite some time and in the past we used planned dates as a baseline to evaluate schedules. Now these fields are updating from actual end dates when a task is completed so we are forced to use baselines. ...

pete5711 by Kilo Contributor
  • 2205 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need help capturing previous value in onSubmit client script

Hey everyone, I'm a noob and i need help capturing and old value in the comments section onSubmit on a change request table. Here's what i got, When i put a '.value' after prev_val, I get an error, and when i run it like this, I get a prev_val as 'un...

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Ryan L1 by Mega Contributor
  • 1900 Views
  • 4 replies
  • 1 helpfuls

Unable to access to Agile Board

Hi,   I have activated Agile 2.0 Plugin and when i navigate to Agile Board unable to access Sprint Planning & Tracking. I am trying in my personal Instance and i am an admin.   

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Resolved! ServiceNow Agile Development vs Azure DevOps / JIRA

Hello team,   I would like to compare the benefits or disadvantages of the ServiceNow Agile Development over Azure DevOps or JIRA.   What are its striking features which makes ServiceNow Agile Development stand seperate.   thanks, rahul

Cost Plan - Updating Fiscal period end

Hello, I have a question about good practices. I created a Project during 2018, and declare Cost Plans for it. When i created Cost Plans i filled fiscal period start/end on the current fiscal year FY18-M01 to FY18-M12. Now we are at the end of 2018 a...

aymericb by Kilo Expert
  • 1493 Views
  • 5 replies
  • 1 helpfuls

Projects not adding/showing in Portfolio Overview/Dhasboard

My question is to understand if any of you have had similar problems with Project Overview and if you have figured out a workaround?Problem: I have 5 projects that I want to put into a portfolio. This portfolio is called Cotai - Casino and there is 5...

What is Stage Gate process in PPM

Hello,  Can anyone please help me in understanding thr process of Stage gate in projects?    What is the purpose of it and do we have the functionality in servicenow? 

Resolved! How Planned Cost is calculated in PPM

Hello,   I created a Resource Plan with Resource Type as Group once i submit Cost Plan is created and it dislays Total Planned Cost. Can anyone please tell me how it is created and how can i edit the total planned cost.    Also Requested Allocation a...

Choice list - Alphabetical order

Hi , It's very annoying to keep sorting the choice list every time when i add new values or i have change the order/sequence of the value every time.Is there any way where i can sort alphabetical order wise automatically or by click of a button.Pleas...

n_kishore by Giga Contributor
  • 6228 Views
  • 4 replies
  • 8 helpfuls

How to link a Test case with a User Story

Dear all, I have a simple question related to test case and user strory in servicenow. We have different story with acceptance criteria and from that we need to start a test case.What is the best way to create a test from a user story and get them bo...

wakespirit by Kilo Guru
  • 2916 Views
  • 2 replies
  • 4 helpfuls

Resolved! Agile groups

How do I create scrum groups with below roles?   A non-admin user wants to create stories who has ITIL,ITIL_ADMIN, USER_ADMIN and all SCRUM roles, how can a user create a group from Agile Development-->Groups module since it displays below error and ...

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Pintu2 by Tera Expert
  • 1365 Views
  • 7 replies
  • 1 helpfuls

Resolved! linking assets or ci's to a project task

I'm setting up a PC refresh project and do not have the ability to create work orders.  I need to link 2 assets or ci's to each task in the project and to date, my google-fu has failed me.  Any suggestions or assistance would be greatly appreciated. ...

Tim H-R by Kilo Explorer
  • 1101 Views
  • 2 replies
  • 1 helpfuls