The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Need to be able to use and schedule and track non-human resources e.g. equipment across projects

ashwinipingle
Tera Guru

Dear All,

We are using Yokohama SPM - Strategic Portfolio Management - and want to use Resource Plans/Resource scheduling

Our users want to be able to add non-human resources e.g. equipment and be able to add them to project plans and do scheduling and cost for the same. These resources will not login to system - they are only resources.

Is this possible to do using SPM module in servicenow?

Note: we found similar feature in FSM but we are not using FSM.

 

Best Regards,

Ashwini Pingle

2 REPLIES 2

jameswoodfo
ServiceNow Employee
ServiceNow Employee

Hello, is this a repeat of a question that you asked earlier this week? https://www.servicenow.com/community/spm-forum/can-we-define-non-human-resources-in-servicenow-spm-e...

Principal Technology Consultant, Expert Services, CTA/CIS+

Mark Manders
Mega Patron

If you repeat questions, it would be good practice to mention what was already told and why that wasn't the answer you were looking for.

 

Resource mgt is created to manage users (as in: records from the user table) and the 'users' need a role (I'm not sure it it's a paid role, but you need to contact your sales rep to be sure about that).
If you don't have those non-human resources in the user table, you can't use them for the (OOB) Resource Management module. You will need to completely customize the process around it.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark