New Project Workspace - planning console columns are resetting to default

User141348
Giga Contributor

‎12-05-2024 08:29 AM

So we are on Xanadau and just implemented the New Project Workspace.   When we go in the planning console view, it has default columns.   We are able to change them and they stay for a bit, but then reset back to the default.  We have not been able to recreate it so not sure what is making it go back to default.   Anyone else see this and if so, do you have a solution?   Our PM's want to have certain fields available that are not in the default view, I.E. Milestone, Additional assignees, etc. and it is a pain to have to redo the view all the time. 

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Chris Cannella
ServiceNow Employee
ServiceNow Employee

‎12-05-2024 02:38 PM

Hello,

 

I think this may be related to your version.  Assuming I understand the issue, this was resolved some time ago.

    

Restated, a user logs in on Friday and changes which columns are seen and in which order.  User logs out.  When the user logs in on Monday, they expect to see the same columns\column order they saw at EOD Friday.  If this is the issue you are seeing, then it is resolved. 

 

I hope you have a good day, 

Chris

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Magali Landini
Tera Guru

‎12-06-2024 09:44 AM

Hello!!

We had the same problem, we realized that this happened when the user changed the size of the columns.

When we updated to version 6.0 this problem was solved.

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