New Project Workspace - Unexpected Behavior of some Business Rules

[iekosmadakis]

Has anyone noticed that the business rules don't behave as expected in the new Project Workspace?

For example all rules that contain the command "current.setAbortAction(true)" cause problems since script include "ProjectWorkspaceSaveApi" throws an error when saving the changes.

Is that why - by default - they are set to not run here by default?

Btw I followed this knowledge article to enable their firing: Businsss rule is not triggered in Project workspace - Support and Troubleshooting (servicenow.com)

[Namita Mishra]

Thanks for sharing the update @iekosmadakis .

In this case as well, please raise the support case. 

Appreciate the prompt response.

Have a Great Day!

Namita Mishra

[Magali Landini]

Hello!!

Were you able to solve this problem?

[iekosmadakis]

Hello! Unfortunately, no, I didn't receive an answer from ServiceNow about this issue.

[Attila Beregvar]

Hello,

I can confirm that the issue is still present in 2025 November... setAbortAction still causes problems with the projectworkspace API, and cannot be used. Were you able to find any workaround maybe?

Thanks,

Attila

[iekosmadakis]

Hello @Attila Beregvar !
Unfortunately, no, and to this day there is no knowledge article published for this issue.