New Project Workspace - Unexpected Behavior of some Business Rules

iekosmadakis
Mega Sage

Has anyone noticed that the business rules don't behave as expected in the new Project Workspace?

 

For example all rules that contain the command "current.setAbortAction(true)" cause problems since script include "ProjectWorkspaceSaveApi" throws an error when saving the changes.

 

Is that why - by default - they are set to not run here by default?

Btw I followed this knowledge article to enable their firing: Businsss rule is not triggered in Project workspace - Support and Troubleshooting (servicenow.com)

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @iekosmadakis 

sounds like ServiceNow has released a buggy implementation. In that case your only chance is to raise a support ticket.

Maik

View solution in original post

7 REPLIES 7

Thanks for sharing the update @iekosmadakis .

In this case as well, please raise the support case. 

Appreciate the prompt response.

 

Have a Great Day!

Namita Mishra

Magali Landini
Tera Guru

Hello!!

Were you able to solve this problem?

Hello! Unfortunately, no, I didn't receive an answer from ServiceNow about this issue.