Not able to edit percent complete in the New Project workspace

Dhiren Aghera
Tera Guru

Hello Community,

It seems I am not able to edit/update the percent complete of a task from the New Project Workspace. It shows an error msg "Grid is not editable" . Actually no fields on the planning console are editable in the New Project Workspace. This was not the case in the classic planning console.

Any guidance on how to update the Project tasks in the New Project Workspace will be really helpful.

1 ACCEPTED SOLUTION

Hi Everding,

Thanks for your response.

We have found that the issue is with our customization and that's why only users with a specific group/role are able to edit the project information from New Project Workspace.

View solution in original post

4 REPLIES 4

Chris Everding
ServiceNow Employee
ServiceNow Employee

Hi Dhiren,

The fields are definitely editable in the new project workspace!

Can you try resetting the columns in the new project workspace - 

  1. Click the three dots in any column 
  2. Select Personalize columns
  3. Click reset columns in the bottom right of screen

Thanks,

Chris

Hi Everding,

Thanks for your response.

We have found that the issue is with our customization and that's why only users with a specific group/role are able to edit the project information from New Project Workspace.

Hi Dhiren,

 

Could you tell me how you managed to make the columns editable? We're having the same problem and I cannot edit the information in certain columns for a specific role.

 

Thanks and Regards.

Hey Chris,

Thanks for the solution and that really works.

I was wondering what is causing Percent Complete column to become non editable. Please let me if you know the reason behind this issue.

 

Thanks

Nayab