Not show user name in resource

kamleshdhak
Tera Contributor

I selected the DBA role (or another role) in the Resource Capacity page. In the "Manage Resource Capacity" section, I want to see the names of the users who are assigned to that particular role. How can I display the list of users for the selected role? service now spm give me solution

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @kamleshdhak 

 

Use Resource Management Workspace  to "to identify and assign the most suitable resource for an unassigned assignment."

 

Also check : Generate resource capacity  

 

Resource Capacity in Resource Management

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hello @Tanushree Maiti ,
I followed the all steps, but user names are still not showing up under the DBA role (or any other role) on the Resource Capacity page. The user field remains completely empty.